- Daniel KingDaniel KingNottingham Trent University
- and Scott LawleyScott LawleyNottingham Trent University
This chapter presents an overview of organizational behaviour. Organizational behaviour is fundamentally interested in people: how they are managed, motivated, and shaped by the world around them, and how they behave. To study organizational behaviour, therefore, is to study how and why things happen in workplaces and organizations. The chapter introduces the case study of the fictional Junction Hotel, which provides a more rounded picture of organizational life rather than just looking at organizational behaviour from the manager's viewpoint. It then identifies key underlying principles in examining issues of organizational behaviour: psychology, social psychology, sociology, anthropology, and political science. Finally, the chapter considers the importance of critical thinking and multiple perspectives in understanding organizational behaviour.