Help and information

This page contains information on accessing the site, managing your subscription, and getting help if you have a problem.

These services are only relevant to subscribers, so if you are not yet a customer, please consult the Purchasing Business Trove page to find out about the purchase options.

If you cannot find an answer to your question, please consult the FAQs and Help pages. If these do not answer your query then please Contact Us.

Accessing the site

Before you log in to the site, please consult our FAQs page, which includes details on recommended browsers and settings and screen-reader software standards, as well as more technical support. Users can then consult our Help page for full instructions for how to log in to the site, and librarians can access their administrator accounts as outlined below. If you have a code to redeem in order to get access to Business Trove please visit the Redeem your Access Code page to find out how to do this.


Find information on how to use the Business Trove site on our detailed Help page. If you can't find an answer there, please do Contact Us. Join one of our product experts for a live online webinar, free for you and your users – upcoming dates for these are advertised on the homepage.

Contact Us

Contact Us tells you how to contact customer support for technical support, access issues and troubleshooting, or your campus representative with your feedback or questions.


Frequently Asked Questions (FAQs) provide answers for common questions about the content and features of the site, as well as technical and access issues.

Institutional account management

To find out more about the service and resources for institutional subscribers, including MARC records and DOI links, please visit our Resources for Institutions page.